The TITAN T1 & TITAN TX carries a 5 years warranty on the frame, 1 year on cables, pulleys & upholstery.

Warranty for the frame, cables, pulleys & upholstery don’t include expenditure stuff that result from normal exploitation.

These warranty conditions refer only TITAN T1 & TITAN TX machine which are bought from our company.

If you bought TITAN T1 & TITAN TX from our dealer please contact with him.
Our dealers adress’s are in "Sales Support" button.

In the event of a warranty issue, please follow the steps below:

1. Submit a picture of the defective part to support@titan-t1.com with a subject line “Service: (Your name or company)”

a) The picture should be taken at a distance such that the defective part is visible and enough of the surrounding parts to identify the defective parts proper location on the machine. For example, if the defective part is a cable, pulley, upholstery etc., please do not take pictures of the element alone but for instance a cable and a stand to which a given cable is attached;

b) Name the picture files (e.g. 1,2,3 or A, B, C ...) so that an e-mail description of the defective part will clearly relate to the number / letter of the certain picture, e.g. "I hereby notify of the damage of the cable presented in picture No. 1 and two new cables are needed." If the picture presents e.g. more than one cable, pulley etc., and the defective part is not clearly identifiable, please mark with an arrow if possible.
c.If it is not possible to take a picture of the complained part, please provide a detailed description of the product's damage including any part numbers, etc...


2. "Szultka Sport & Fitness Equipment" shall replay within 48 hours.


3. If the machine breaks down after the period specified in the warranty, we shall deliver for a payment all necessary elements needed to remove the damage.